Challenge
The QSL Serveis Culturals teams want to strengthen data collection and analysis in order to be able to carefully monitor the deployment of their services and programs, as well as to evaluate the effectiveness of their interventions. According to the entity’s perspective, data management must start from an intercultural perspective; in other words, monitoring must contribute to intercultural reflection.
Each program already has a monitoring and evaluation system, but with different degrees of development. Therefore, training must contribute to systematizing them, homogenizing them at the entity level and, finally, to reinforcing the culture of evaluation within the entity.
Answer
The proposed training combines theoretical and practical orientation, allowing each service or program to advance in parallel in improving its monitoring system, regardless of its starting point.
The training is structured in seven sessions that include a first theoretical block and a second practical block to apply the knowledge gained. In addition, between sessions, tasks are proposed, which are reviewed and returned with personalized improvement proposals.
The training program aims to achieve four objectives:
The proposal is based on the Theory of Change-based evaluation approach, which involves the development of a theoretical model of the program or service. This model guides the design of indicators, ensuring that they respond to the operation and objectives of the project.