Evaluation and system of indicators of the Rossinyol Barcelona mentoring program

Hispacoop
Red Cross Catalonia
Catalan Public Employment Service
Vic City Council
Consell Comarcal de l’Anoia
City Council of Manresa
Gelida City Hall
Corbera de Llobregat City Council
QSL Serveis Culturals
Santa Perpètua de Mogoda City Council

Challenge

How can projects know social transformations the results of which are complex and difficult to measure? How can we evaluate a program that promotes social and cultural cohesion working with different actors and generating multiple impacts? Rossinyol Barcelona (mentoring program between volunteer university students and preadolescent boys and girls) considers how to evaluate its functioning and to overcome the difficulties to measure those transformations experienced by the project members and their environment.

Answer

We have worked together with all the actors in the project -students, mentors, families, schools, universities and professional technicians- to:

  • Analyze and evaluate each of the phases of the program and thus rethink and rework their objectives.
  • Design a system of shared verification indicators and tools that will allow continuous monitoring of the program

This methodology has reinforced the program, by including new proposals and recommendations to update it to the current social reality. 12 interviews and 7 focus groups have been carried out with a total of 49 participants.

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